Trauma-Informed Care

Trauma-informed organizations follow six key principles

These principles are outlined by the Substance Abuse and Mental Health Services Administration.

Trauma–informed care shifts the focus from “What’s wrong with you?” to “What happened to you?” It recognizes that a person’s “assets, gifts and experiences” are an important part of the healing process.


People who have experienced trauma may feel uncomfortable and insecure in unfamiliar environments. A calm, welcoming and emotionally safe space can help foster a sense of inclusivity and security.

Collaboration & Mutuality

It’s most successful when everyone comprehends the impact of trauma, chronic stress and adversity and can offer genuine understanding and compassion.

Peer Support

Sharing stories and experiences with people who have lived with similar experiences can help build trust, encourage hope, and promote healing.

Trustworthiness & Transparency

To build trusting relationships between the provider and the person receiving care, decisions are made openly and in partnership.

Cultural, Historical & Gender Consideration

Resilience is built by celebrating the healing value of one’s traditional cultural and connections.

Empowerment, Voice & Choice

The core belief that all people are inherently resilient, and that as an individual, you have a “voice and choice” in care decisions.
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